I transferred money but didn't receive it in my TP account. Can you help me with this?

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1 
I transferred money but didn't receive it in my TP account. Can you help me with this?

IMG_4852
IMG_48521284×2778 189 KB

2

Send out the transfer hash, and send out the screenshot of the QR code of tp wallet receive.

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1b736a1ef4acfb21d72cdac025e004f5257682ff52c9fbf06ff6447e7b256d3d

This is the transfer hasg

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IMG_4854
IMG_48541284×2778 183 KB

I’m new here and I have now some little problems so I hope you can help me??

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0xCD0b0EcB05cEcF676A3350A7ad09d52780cCAa97

IMG_4853
IMG_48531284×2778 228 KB

I send it to here

6

The network where you withdraw money is eth network,。 Keep in receiving address wallet, click the three points in the upper right corner of the wallet asset page to synchronize the address to the eth network,Then click on the top left corner of the asset page, switch to the eth network, and click on the eth network wallet to view your assets.

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Thanks I found it