Unable to withdraw my staked ethereum

Hi, can someone please advise why I’m unable to withdraw my staked ethereum from token pockets staking service.

What details do you require to check and fix the issue?

Thanks
Richard

Greeting,

Please kindly know that the ETH2.0 official system has not provided the withdrawal service to the ETH2.0 staking users. To provide a better service to the users, TokenPocket Foundation decided to advance some of the funds. The first round of withdrawal has ended and now TokenPocket provides the 2nd round of withdrawal to users. As withdrawal funds are limited, please execute the operation as soon as possible for those who need it.

You can also know more details from ETH 2.0 Staking Vault Service Agreement - TokenPocket(English)

Thank you for your support.

Hi,

Thanks for the message. I’ve checked again today and it’s the same situation as before. All of my ether is un-stakable and says I have insufficient funds.

So are you saying TokenPocket will inform me when I can withdraw? I’m not sure I understand.

Thanks
Richard