# Problems with password in the app phone

**URL:** <https://fans.tokenpocket.pro/t/topic/29251>\
**Category:** Help Center | 帮助中心\
**Created:** [2024 年7 月 20 日 21:13 UTC](https://fans.tokenpocket.pro/t/topic/29251 "2024-07-20T21:13:32Z")\
**Posts on this page:** 3\
**Page:** 1

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作者： ![VPG2024](https://avatars.discourse-cdn.com/v4/letter/v/b2d939/32.png) [@VPG2024](https://fans.tokenpocket.pro/u/VPG2024)\
发布日期： [2024 年7 月 20 日 21:13 UTC](https://fans.tokenpocket.pro/t/topic/29251/1 "2024-07-20T21:13:32Z")

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I cant open the app on the Phone.

I un install the app, and now dont recognise my account. However i can open in the homepage in crome

Could you help me?

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作者： ![teemo](https://sea2.discourse-cdn.com/flex020/user_avatar/fans.tokenpocket.pro/teemo/32/5751_2.png) [@teemo](https://fans.tokenpocket.pro/u/teemo)\
发布日期： [2024 年7 月 20 日 21:14 UTC](https://fans.tokenpocket.pro/t/topic/29251/2 "2024-07-20T21:14:42Z")

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Record a video of your problems and send it up.

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作者： ![HiTP](https://avatars.discourse-cdn.com/v4/letter/h/13edae/32.png) [@HiTP](https://fans.tokenpocket.pro/u/HiTP)\
发布日期： [2024 年7 月 20 日 21:40 UTC](https://fans.tokenpocket.pro/t/topic/29251/3 "2024-07-20T21:40:21Z")

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import your account with your private keywords