# 提现扣款成功，TP钱包没收到款

**URL:** <https://fans.tokenpocket.pro/t/topic/14206>\
**Category:** Help Center | 帮助中心\
**Tags:** 待反馈\
**Created:** [2022 年2 月 20 日 08:51 UTC](https://fans.tokenpocket.pro/t/topic/14206 "2022-02-20T08:51:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![zhuyefei](https://avatars.discourse-cdn.com/v4/letter/z/a183cd/32.png) [@zhuyefei](https://fans.tokenpocket.pro/u/zhuyefei)\
**Post date:** [2022 年2 月 20 日 08:51 UTC](https://fans.tokenpocket.pro/t/topic/14206/1 "2022-02-20T08:51:05Z")

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客服中心请帮我解决一下

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**Author:** ![HiTP](https://avatars.discourse-cdn.com/v4/letter/h/13edae/32.png) [@HiTP](https://fans.tokenpocket.pro/u/HiTP)\
**Post date:** [2022 年2 月 20 日 09:05 UTC](https://fans.tokenpocket.pro/t/topic/14206/2 "2022-02-20T09:05:24Z")

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转账成功不到账，交易所提币不到账的朋友，可以通过下面这个连接去查询：  
[https://tp-lab.tokenpocket.pro/AssetsFind/index.html?locale=zh#/](https://tp-lab.tokenpocket.pro/AssetsFind/index.html?locale=zh#/)

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**Author:** ![zhuyefei](https://avatars.discourse-cdn.com/v4/letter/z/a183cd/32.png) [@zhuyefei](https://fans.tokenpocket.pro/u/zhuyefei)\
**Post date:** [2022 年2 月 20 日 11:17 UTC](https://fans.tokenpocket.pro/t/topic/14206/3 "2022-02-20T11:17:02Z")

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这样的情况什么时候能解决啊

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**Author:** ![HiTP](https://avatars.discourse-cdn.com/v4/letter/h/13edae/32.png) [@HiTP](https://fans.tokenpocket.pro/u/HiTP)\
**Post date:** [2022 年2 月 20 日 11:17 UTC](https://fans.tokenpocket.pro/t/topic/14206/4 "2022-02-20T11:17:26Z")

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请按照教程自己找回

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**Author:** ![TIX](https://sea2.discourse-cdn.com/flex020/user_avatar/fans.tokenpocket.pro/tix/32/3852_2.png) [@TIX](https://fans.tokenpocket.pro/u/TIX)\
**Post date:** [2022 年2 月 20 日 15:26 UTC](https://fans.tokenpocket.pro/t/topic/14206/5 "2022-02-20T15:26:38Z")

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按照教程提示操作即可找回